Monday, October 28 2:00pm – 2:30pm

Welcome and Introduction

Location: Utopia Ballroom

Introduction of the conference and the keynote speakers. 


Vice President, Retailer Relations & Event Content Director
Informa Connect

Nextchapter LLC

Monday, October 28 2:30pm – 3:15pm

Elevate Convenience: Unleashing Cloud-based Digital Strategies for C-Store Success

Location: Utopia Ballroom

Join us for an insightful keynote presentation by Justin Swagler, Worldwide Head of Physical Retail at Amazon Web Services (AWS), as he unveils cutting-edge strategies tailored specifically for the convenience store industry. Based on his extensive experience in fuel and convenience retailing, Justin shares how AWS is revolutionizing the landscape for C-store chains, empowering them to streamline operations, enhance customer experiences, and drive unprecedented growth. Gain valuable insights, actionable tactics, and industry trends that will shape the future of convenience retail. Don't miss this opportunity to learn from the best and accelerate your journey toward success in the digital age of convenience! 


Worldwide Head of Physical Retail

Monday, October 28 3:15pm – 3:30pm

Networking Break

Location: Utopia Threshold
Monday, October 28 3:30pm – 3:45pm

Meet and Understand the Role That Conexxus Plays in the Industry

Location: Utopia Ballroom
Monday, October 28 3:45pm – 4:15pm

C-StoreTEC Data-Driven Engagement Committee

Location: Utopia Ballroom

Join us as this committee shares their experiences in building customer data maturity, from taking fragmented data to organized data, activating in social media and email, and when to consider growing from a CRM to a CDP. Not all situations are the same but this committee will share their real life experiences on how to build a customer-data driven marketing organization.


Director of Loyalty and Digital Marketing
Kwik Trip

Executive Director, Marketing
Racetrac, Inc

Director of Merchandising & Space Planning

Monday, October 28 4:15pm – 5:00pm

C-StoreTEC Customer Experience Committee

Location: Utopia Ballroom

Join us as this committee dives into the latest trends and strategies in loyalty programs, where we will explore how loyalty has evolved beyond traditional coupons and points to focus on the tangible business outcomes it can deliver. Our expert panel will share insights and best practices for designing and implementing loyalty programs that drive customer loyalty, increase repeat visits, and ultimately drive bottom-line results. 


VP, Merchandising & Marketing
TXB Stores & Markets

Manager of Loyalty & Ecommerce
Jacksons Food Stores

Director of Merchandising & Marketing

Senior Manager of Innovation & Brand Marketing
Chestnut Market

Monday, October 28 5:00pm – 7:00pm

Reception & Dinner

Location: Utopia Threshold